Many of the challenges that MBA students are presented with are explored only on the surface. Because of this, students usually aren’t able to fully comprehend the root causes behind a challenge and spend most of the time working around the symptoms. How can we ensure students understand how to dig deeper?
In the Future MBA classes will use a tool often used in operations called Why x 5. When presented with a question students will need to explore the topic by asking the question why 5 times in a row after every answer they provide to the previous question. So for example, a challenge such as Why are businesses not exploring sustainability issues could be answered because their employees are not knowledgeable about these topics. Why? Because they aren’t being taught in school. Why? Etc.